We are seeking a highly organized and customer-focused Part-Time Showroom & Store Operations Associate to join our team. In this dynamic role, you will play a crucial part in maintaining the impeccable appearance of our store, ensuring efficient inventory flow, and providing excellent service to our clients. This position offers a flexible schedule and is ideal for someone who thrives in a varied and engaging environment. We are also open to discussing a Full-Time role with category specific experience in rugs, curtains and textiles. Key responsibilities of the role entails: 

Sales & Client Engagement

• Sales: Face to face sales in our store as well as via virtual consultation, offering clients knowledgeable guidance on our collection, and converting orders through pleasant engagement with the customer and excellent service

• Trade & Consumer Client Interaction: Greet and engage with consumers and professional clients, answering questions and providing information reliably and efficiently

• Product Learning: Actively learn and retain product knowledge to effectively assist clients.

• Sales Support: Manage consistent follow-up and quote creation with meticulous attention to detail and strong administrational efficiency

• Budget Contribution: Eager and comfortable working to store sales targets

Sample & Inventory Management (Store & Storage Unit)

• Inventory Support: Assist with accurate inventory counts and record-keeping for all product samples in the showroom and storage unit

• Logistics Assistance: Support the ordering and tracking of new samples, and help coordinate and receive deliveries

• Organization & Merchandising: Organize and arrange samples on the showroom floor and in storage, ensuring neatness and accessibility. Help replenish showroom racks to maintain optimal display

Master Sample Care

• Maintenance: Assist with managing master sample inventory, ensuring they are properly hung and kept clean

• Replenishment Support: Identify and report master samples needing replacement, assisting with the ordering process

Price Tag Production

• Creation & Updates: Create new price tags and replace existing ones that are worn or damaged

• Accuracy: Ensure price changes are accurately reflected on tags and assist with ordering replacements as needed

Supply Management

• Stock Monitoring: Help monitor stock levels for brand-specific and general store supplies

• Ordering Assistance: Assist with ordering necessary supplies to maintain adequate stock

Technology Upkeep

• Basic Maintenance: Support with keeping assigned technological devices (e.g., tablets, computers) updated and clean

• Charging: Ensure all technological devices are charged and ready for use

• Sales: on sales floor as well as via virtual consultation

  
  

Qualifications

• Prior experience in a retail or customer service environment preferred

• Category specific experience in rugs, curtains and textiles preferred

• Strong organizational skills and keen attention to detail

• Excellent interpersonal and communication skills

• Ability to learn product knowledge quickly

• Comfortable with basic computer tasks

• Proactive and willing to take initiative

• Ability to lift and move light to moderately heavy merchandise (as needed)

• Flexible availability to work part-time hours, which may include weekends

  
  

  Nordic Knots

  Nordic Knots was founded in 2016 by Liza B Laserow, Fabian Berglund and Felix Berglund. We are a fast-growing direct-to-consumer Scandinavian interior design brand with the USA as the major market. Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends. Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home. We believe that great textiles are foundational and can transform a house into a harmonious home – framing the most beautifully curated lives. The head office as well as the flagship store is located at Birger Jarlsgatan in central Stockholm. We have a constantly growing team in both Sweden and the USA.
  

  
  

  What we offer
  We are a fun and driven team with high ambitions. We have an entrepreneurial and open-minded culture where all new ideas and suggestions for improvements are valued and encouraged. At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up.
  

  At Nordic Knots we stand for a diverse and inclusive workforce. We seek talented individuals who bring a range of perspectives and inspired ideas. We welcome all applicants eager to join a dynamic team.

  Location

  We are looking for a candidate located in New York.

  To apply, please send your CV and cover letter via Teamtailor.